Delivery Charges
Orders less than £300 ex. VAT.
Standard Delivery – 2 – 3 working days
£5.25 ex. VAT
Orders over £300 ex. VAT.
Standard Delivery – 2 – 3 working days
FREE delivery
Standard Delivery – 2 – 3 working days
£14.40 ex. VAT
Standard Delivery – 2 – 3 working days
£14.40 ex. VAT
Standard Delivery – 2 – 3 working days
£20.00 ex. VAT
Standard Delivery – 2 – 3 working days
£14.40 ex. VAT
Standard Delivery – 2 – 3 working days
£14.40 ex. VAT
Standard Delivery – 2 – 3 working days
£12.00 ex. VAT
Working days exclude weekends and bank holidays.
Please note, some of our products and components are made to order, for these items we will email you with an expected dispatch date.
Order Tracking
Deliveries can be made Monday to Friday between 8:00am and 6:00pm. Please provide a contact number when placing your order so we can contact you if necessary.
Returns Information
All returned items must be unused, in a re-saleable condition and in their original packaging.
If you wish to return a product, please contact us on sales@finesedesign.com or 01207 500050 stating your original order number and reason for the return.
The cost of the return shall be covered by the customer unless the reason for return is at the fault of Finesse Design (e.g. faulty or damaged).
All items should be returned to the following address:
DJH Group, Project House, Villa Real, Consett, Co. Durham, DH8 6BP
Please note, all returned items are inspected for quality assurance. If, for whatever reason, your return fails this inspection, we may be unable to refund you.
Once returned, you will be refunded within 30 working days.
The cost of the return shall be covered by the customer unless the reason for return is at the fault of Finesse Design (e.g. faulty or damaged).
All items should be returned to the following address:
DJH Group, Project House, Villa Real, Consett, Co. Durham DH8 6BP
Please note, all returned items are inspected for quality assurance. If, for whatever reason, your return fails this inspection, we may be unable to refund you.
Once returned, your return will be processed and you will be refunded within 28 working days. Refunds will be credited directly to the debit or credit card you used to place the order.